Returns policy
Returns & Refunds Policy
At RESOVIAL, your satisfaction is important to us. If you’re not satisfied with your purchase, please contact us within 30 days of delivery so we can assist you.
To request a return or refund, email us at resovialsupport@gmail.com with your order number and a brief description of the issue.
For health and safety reasons, certain opened or used products may not be eligible for return. Products must generally be returned in their original condition and packaging unless they arrived damaged, defective, or incorrect.
If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible and include photos of the product and packaging.
Once your return is received and approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Questions?
Email us at resovialsupport@gmail.com or contact us on Instagram @resovial.
RESOVIAL Customer Support